Terms and Conditions
The below terms and conditions relate to products bought from Laburinthos, ie escape rooms, printable kits and other products. These terms and conditions relate to all products sold by Laburinthos Ltd regardless of where the products are sold by.
INFORMATION ABOUT US
Laburinthos Ltd, is a UK limited company with our office at Create on the Square, Coronation Square, Cheltenham, GL51 7SE
1. YOUR STATUS
By buying an escape room product, you confirm that:
You agree to follow all rules, regulations and professional verbal direction that may be given at any time to ensure your safety.
You are aware of the terms and conditions for this product and you also agree to not sharing specific information about the product to other people.
Our products indicate suggested are ranges and we recommend that these are adhered to as some of the puzzles may be too demanding for those younger.
2.1 DOWNLOADING PRINTABLE KITS Laburinthos is not responsible for any incorrect or inaccurate information submitted by you during the buying process. Download information is sent by email only. If you do not receive any emails or the email is corrupt in anyway (blank or otherwise), please contact us to assist.
2.2 REFUNDS This section is relating to any refunds.
2.2.1 REFUNDS Refunds are only available if the product is supplied incorrectly or in a unfinished state, or the product fails to download. Please contact us to discuss.
3. RUNNING ONE OF OUR GAMES
3.1 LIABILITY If you run one of our escape room games either at a venue or at home, you are responsible for the health and safety of those taking part and Laburinthos Ltd accept no liability.
3.2 COPYRIGHT Buying one of our escape rooms provides you with unlimited copyright to use for your private enjoyment. However, we do not give permission for our escape rooms to be sold on. Please contact us to discuss selling our products, if that is required.
4.1 PRINTABLE KITS COSTS The price of the printable kit is as quoted in our brochures, flyers, and on our website, except in cases of obvious error. Prices are liable to change at any time, but the changes will not affect products already purchased. Payment should be made via Credit or Debit card or through a PayPal account, on the payment page after a booking has been made.
Everyone at Laburinthos Ltd is dedicated to safeguarding and preserving your privacy when collecting personal data. This policy outlines what happens to any personal data that you provide us or that we collect from you under the General Data Protection Regulations.
5.1 DATA COLLECTION
We collect the following data:
– Email addresses
– First and Last Names
5.2 DATA USAGE
The following outlines our reasons for using your data. When processing data we will act under legitimate interest. This means that we will contact you for the following reasons at any time we feel it is necessary. If we need to contact you for any other purposes than are stated in this policy, we will request consent from you before doing so.
– To provide information regarding bookings
– Relevant advertising
5.3 DATA RETENTION
Unless asked, personal data may not be deleted, however it will also not be processed, unless the data owner has opted to join a mailing list, in which case the data will be processed for the details outlined in section 5.2.
5.4 DISCLOSURE OF DATA
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any). We may also disclose your personal information to third parties:
– Where we sell any or all of our business and/or our assets to a third party.
– Where we are legally required to disclose your information.
– To assist fraud protection and minimise credit risk.
5.4.1 THIRD PARTY LINKS
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
5.5 CUSTOMER RIGHTS
5.5.1 RIGHT TO BE INFORMED
All customers whose data we hold have the right to know and understand our data protection policies, as well as understanding how their data is being used.
5.5.2 RIGHT TO ACCESS
All customers whose data we hold have the right to access their data at any time. The company must provide this information within 30 days of the request, and cannot charge the customer to provide this.
5.5.3 RIGHT TO RECTIFICATION
All customers whose data we hold have the right to update or change any data that has been incorrectly entered or has changed.The company will try their best to check for any information changes on a regular basis.
5.5.4 RIGHT TO ERASURE
All customers whose data we hold have the right to have their information deleted at any time. This should be a written request and the company must comply.
5.5.5 RIGHT TO PORTABILITY
All customers whose data we hold have the right to request their data be moved to another company. The company must provide this information in a compatible, readable format.
5.5.6 RIGHT TO OBJECT
All customers whose data we hold have the right to object to any use of their data and the company must honor this.
5.5.7 RIGHT TO RESTRICT
All customers whose data we hold have the right to restrict the use of their data for certain purposes. The company may keep this data only for the purpose of recorded when the customer was removed from certain mailing lists.
6. COOKIES POLICY
We may use photographs uploaded to our site by happy customers for marketing purposes. Laburinthos Ltd reserves the right to use these for social media advertising or on our website at any time.
8. ENTIRE AGREEMENT
We reserve the right to vary these terms and conditions. If any changes are made to our data protection policy, any customer who’s data we hold will be informed.